Privacy Policy

Nuevo NikhiPearl Interiors ('we', 'our', or 'us') respects your privacy and is committed to protecting your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and applicable global data protection standards.

This Privacy Policy explains what information we collect when you visit https://nuevonikhipearlinteriors.com, create an account, use our 3D & AI Design Builder, or place an order via our WhatsApp concierge.

We collect only the information necessary to deliver a seamless luxury shopping and interior design experience:

• Identity & Account Data: Full name, email address, encrypted password, or Google profile identifier when you register or sign in via Google OAuth.
• Order & Concierge Data: Shopping cart contents, delivery address, phone number, and custom order notes shared when checking out via WhatsApp or requesting an invoice.
• Project Consultation Data: Property location, project scope, budget range, timeline, and room photos uploaded for interior design consultations or the AI Design Builder.
• Technical & Usage Data: IP address, browser type, device information, and essential session/cart cookies.

We process your personal data on lawful bases (contractual necessity, legitimate business interest, and your consent) to:

• Process and fulfill your furniture orders, issue bank transfer invoices, and coordinate white-glove delivery.
• Prepare tailored interior architecture proposals and 3D/AI spatial visualizations.
• Maintain your authenticated session and synchronize your shopping cart across devices.
• Send transactional emails (such as account verification, password resets, and order updates) and, where you opt in, our design newsletter.
• Protect our platform against unauthorized access, fraud, and security threats.

We do not sell or rent your personal information to third parties. We only share limited data with trusted infrastructure partners necessary to operate our services:

• Google OAuth: For secure single sign-on authentication when you choose 'Sign in with Google'.
• WhatsApp (Meta Platforms): When you initiate a WhatsApp checkout or concierge chat.
• Cloudflare R2 & Cloud Hosting: For secure media storage and content delivery.

We implement industry-standard technical and organizational safeguards, including HTTPS/TLS encryption, HTTP-only authentication tokens, bcrypt password hashing, and role-based access controls.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with Nigerian tax and accounting laws, or resolve disputes.

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete personal data.
• Request deletion ('erasure') of your account and personal data, subject to legal retention obligations.
• Withdraw consent for marketing communications at any time.

To exercise any of your privacy rights or ask questions about how your data is handled, please contact us at info@nuevonikhipearlinteriors.com or call +234 802 301 6803.